POUNDBURY (MANCO 3) LTD. – 2024 New Year’s Letter

The Directors of Poundbury Manco3 Ltd. wish all Shareholders a happy and prosperous New Year and trust that you had a happy Christmas.

Your Directors

Dr. Andrew Wyatt (Chairman) Resident Director
Mr. Graeme Taylor Resident Director
Mr. Robin James Resident Director
Mrs. Philippa Thorniley Resident Director and Company Secretary
Mr. Jason Bowerman Director (Duchy of Cornwall)
Mr. Peter Lacey Director (Duchy of Cornwall)

The 2024 Annual General Meeting
The 2024 Annual General Meeting will be held on Wednesday 1st May 2024 at 7.30 p.m.in The Brownsword Hall.

Television Services

We are sorry to have to inform you that our longstanding contractors, T2 Digital, are no longer able to respond to householders who report problems with the television service. We are in the process of procuring a new contractor who will look after all aspects of the Poundbury television system. In the meantime, any resident who experiences problems with their television reception should contact Wessex Aerials: 01305 813010 during normal office hours. Out of hours or over the weekend please report faults through the Manco reporting system (www.poundburymanco.co.uk). If the engineer determines that the problem lies with the communal television system it will be the responsibility of the Manco, who will meet the costs including any initial call-out charge by the company. If the problem originates with the householder’s own television equipment or cabling within the household, it will – as has always been the case – for them to meet any call-out, repair or replacement costs.

We are extremely disappointed by the previous contractors’ withdrawal of service, and are striving to make alternative arrangements for the renovation and maintenance of the TV system as soon as possible.

Manco 3 Help – What We Can Do and What We Cannot Do To Help You.
In addition to the television service, Manco3 provides the covenanted services in private common areas (primarily courtyards). These duties include some maintenance and stipulation management activities, including courtyard lighting and drainage. For clarity, Manco3 has no responsibility for broadband services, including the provision
of TV channels through broadband. More details can be found on our website www.poundburymanco.co.uk.
The Mancos are not responsible for the areas immediately outside apartment blocks or the bin stores serving these areas. All queries should be addressed to the relevant Flat Management Company rather than the Manco.

The Flower Beds in Buttermarket
It has been reported that the flower beds/planters in Buttermarket after some seven year are in need of repair. (They are constructed from timber which is beginning to rot.) Your Directors are considering replacing them with more durable structures which will not need frequent replacements.

Maintenance Charges
The Poundbury (Manco3) maintenance charge for 2024 will be £216 per share. Please make a single payment: this will discounted by £12 to £204 if paid by 31st March, 2024. Please pay by bank transfer or cheque, as advised on the invoice to be issued by Edwards & Keeping.

We recognise that this represents an increase over last year’s charge; however, the Manco has incurred substantial increases in some costs, especially electricity which represents some fifty-eight per cent of our annual expenditure. It is also essential that we continue to build up our strategic reserve against future liabilities. Please cancel any old standing orders for payment of charges.

Please note that a handling fee of £12 will be deducted from any payment if it is necessary to refund overpayments. (This is usually due to shareholders forgetting to cancel a previous standing order). Unfortunately, due to banking regulations, Poundbury (Manco3) Ltd is not able to take payments by direct debit. Also we spend a great deal of time chasing non-payers. It has been agreed that after 31st March one free reminder will be sent; if it is necessary to send a further reminder then the administrative costs of this (currently £18 including VAT) and of any subsequent
court action will be added to the debt and recorded against the property.

The option to make two payments has been withdrawn. Given the scale of the charge and the three month period in which to make the discounted payment the additional administrative costs are not considered a worthwhile use of the Company’s resources.

Please keep Symonds and Sampson, www.poundburymanco.co.uk (Burraton House, Poundbury DT1 3GR), up to date with your contact details especially if you do not live in Poundbury. It is our practice to send all communication to your property in Poundbury unless we have other instructions.
To reduce the cost of postage we try to send communications by e-mail wherever possible. Please let us have your e-mail address as well as a contact telephone number. This information should be sent to Symonds and Sampson, via
www.poundburymanco.co.uk or to mancos@symondsandsampson.co.uk.

Poundbury Streets and Courtyards
Before the winter started lights that were out in the courtyards were identified to Symonds and Sampson and have been repaired or will be as soon as possible; please continue to report any lighting issues via the website, www.poundburymanco.co.uk.